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Customer Information

Booking ID Mobile Number
Customer Name Cab ID Pick Up Date Pick Up Location Chauffeur Name Chauffeur Mobile Number

Questionnaire

Are you satisfied with the way booking is handled?	Yes	No
Did the chauffeur report on time?	Yes	No
Was the cab condition upto the mark?	Yes	No
Was the chauffeur in a presentable form was his conduct ok?	Yes	No
Did the chauffeur drive properly?	Yes	No
Did you receive a confirmation SMS from our end?	Yes	No

Suggestion

Select Complaint Category
<--Select--> [CA] A/C not working [CA] Appreciation [CA] Duties Not Close/ Invoice not received [CA] Exterior [CA] Interior [CA] Invalid [CA] Mechanical condition [CA] Music system [CA] Quality of Cab(in General) [CC] Airport Service [CC] Appreciation [CC] Bidded and not contactable [CC] Cab Not Allocated [CC] Call Center [CC] Courteousness [CC] Helpfulness [CC] Information availability [CC] Lost and Found [CH] Appreciation [CH] Availability on phone [CH] Chauffuer misbehavior [CH] Did not report on job [CH] Does not know the route [CH] Flight Miss [CH] Grooming [CH] Late Reporting [CH] Overcharging [CH] Rash Driving [CH] Refused to do Job [CH] Train Miss [CH] Uniform
Complaint